This posting is for employment with Spa Partners II LLC
Our spa is looking for a skilled Host who is passionate about exceeding guest expectations and able to provide the precise results our guests and members are looking for. Our team is dedicated to exceptional customer service and building up a large member base, and the ideal candidate for this position has similar goals in mind. We offer ongoing training for our team that is designed to help increase customer satisfaction.
All Applicants Must Have the Following Qualifications:
- Sales experience preferred
- Customer service oriented
- Flexible work schedule including some evenings, weekends and holiday
- Clear verbal presentation and selling of the CLOVR Life Spa Wellness Program
- A passion for people and sales and a high level of enthusiasm
- A commitment to delivering exceptional guest experiences, working as a team, and bringing a positive energy to all aspects of spa operations
- Strong organizational/planning and computer skills
- Detail oriented to ensure all aspects of the spa are operating as expected
- Ability to work days/evenings/weekends/holidays
- Experience with MS-Office package including Word, Excel, and PowerPoint
- Retail management/sales experience is a plus
- Experience with a booking system is a plus
- Knowledge and understanding of spa services and product lines is a plus
- Excellent communication and customer service skills
- Proficiency in computer based POS, scheduling and inventory control systems
- Career oriented, professional, team player
Principle Duties for Host:
- Close 35% or greater membership sales
- Promoting and selling CLOVR Life Spa Wellness Program and retail products
- Answer phone calls, book appointments and maintain fluid operations at the front desk
- Helps maintains an impeccable clean spa
- Maintain Spa Etiquette and Professionalism
- Retail Sales & Product Knowledge Education
- Assists Inventory Control Processes
- Participates in monthly employee/marketing meetings
- Assists in administrative tasks including filing, member folder maintenance and data entry of guest records
If you want to grow and learn with our unique set of highly-trained individuals, we encourage you to apply today.
